Track Your Order
Want to check the status of your Teeslio order?
Once your order has been shipped, we’ll send a shipping confirmation email containing your tracking information when tracking is available.
Where can I find my tracking number?
Check the email address you used when placing your order.
Look for an email from Teeslio with a subject such as:
“Your order has shipped”
Your tracking number and tracking information will be included when available.
My tracking hasn’t updated. What should I do?
Don’t worry. Tracking information may take some time to appear or update after your order has shipped.
If your tracking information hasn’t updated for an extended period, contact us and we’ll check the status of your order.
My order says “Delivered,” but I haven’t received it.
First, check around your delivery location and with household members or neighbors.
If you still can’t locate your package, contact us with your:
- Order number
- Tracking number
- Shipping address
We’ll help you investigate the situation.
I haven’t received a shipping email.
If your order has already been produced and shipped but you haven’t received tracking information, check your spam or junk folder first.
If you still can’t find it, contact us at:
Contact Teeslio
Email: support@teeslio.com
Please include your order number when contacting us about an existing order.