Returns & Refunds

At Teeslio, our products are made to order. Each item is produced specifically after an order is placed.

Because of this, we do not normally accept returns or exchanges for reasons such as choosing the wrong size or color or simply changing your mind.

However, if there’s a problem with your order, we’re here to help.

Damaged or Defective Items

If your item arrives damaged, defective, or has a printing or manufacturing problem, please contact us within 30 days of delivery.

Please provide:

We’ll review the issue and, where appropriate, provide a replacement or refund.

In most cases, you won’t need to return a damaged or defective item. If a return is necessary, we’ll provide instructions.

If you receive an item that is different from what you ordered, please contact us as soon as possible.

Include your order number and clear photos of the product you received.

We’ll investigate and arrange an appropriate solution.

Please carefully check the size chart and color selection before placing your order.

Because our products are made to order, we do not normally accept returns or exchanges when the wrong size or color was selected by the customer.

We do not normally accept returns simply because you changed your mind after placing an order.

If you need to cancel your order, contact us as soon as possible.

Because orders may enter production shortly after being placed, we cannot guarantee that cancellation will be possible once production has started.

If a refund is approved, it will normally be issued to the original payment method.

The time required for the refund to appear in your account may depend on your payment provider or bank.

For questions about returns or refunds:

Please include your order number and, when relevant, photographs of the issue.